Terms of Service

Last Updated: January 1, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (whether individually or on behalf of an enterprise entity, “Client”) and Registry Canvas Grid (“Company”, “we”, “us”, or “our”), an independent application analytics practice established in Chiang Mai, Thailand.

By accessing our website at registrycanvasgrid.digital or commissioning our diagnostic auditing, telemetry architecture, or consulting services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

2. Description of Advisory & Diagnostic Services

Registry Canvas Grid provides professional technical services, including:

• Forensic session behavior auditing and cohort friction analysis;
• Multi-step funnel drop-off diagnostics;
• Client-side telemetry event taxonomy design and schema specifications;
• Interactive technical working sessions and developer briefings.

All deliverables (diagnostic dossiers, video walkthroughs, and remediation ticket matrices) are technical assessments and recommendations based on sampled client-side telemetry and engineering observation.

3. Engagement Scopes & Client Obligations

1. Authorization & Log Access: The Client warrants that it holds full authority to grant Registry Canvas Grid read-only diagnostic access to the target telemetry streams, session replays, or application environments.
2. Data Sanitization: The Client agrees to enforce client-side redaction rules ensuring that no unmasked personal identifiers, passwords, payment credentials, or health data are transmitted to the Company.
3. Collaboration: The Client agrees to designate a technical point of contact to clarify workflow behavior during project intake.

4. Intellectual Property Rights

• Client Materials: The Client retains all exclusive ownership rights, title, and interest in and to its proprietary application software, codebase, trademarks, and raw telemetry data.
• Company Diagnostic Frameworks: Registry Canvas Grid retains exclusive intellectual property rights in its proprietary diagnostic methodologies, evaluation matrices, schema templates, and training materials.
• Deliverables License: Upon receipt of full payment for an engagement, the Company grants the Client a perpetual, worldwide, non-exclusive license to utilize, modify, and distribute the customized audit reports and remediation tickets for internal engineering and product operations.

5. Professional Fees & Payment Terms

1. Invoicing: Invoices are issued in United States Dollars (USD) or Thai Baht (THB) as specified in the individual Statement of Work (SOW).
2. Fixed-Scope Audits: Typically require a 50% mobilization deposit upon project initiation, with the remaining 50% due upon delivery of final audit materials.
3. Payment Schedule: Invoices are payable within fourteen (14) calendar days of receipt via electronic bank transfer or approved corporate payment gateway.

6. Confidentiality & Non-Disclosure

Both parties agree to hold all proprietary technical information, business workflows, and telemetry findings in strict confidence. The Company shall not disclose any Client session data or application vulnerabilities to any third party without express prior written consent.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

1. In no event shall Registry Canvas Grid, its partners, or employees be liable for any indirect, incidental, consequential, special, or punitive damages arising from the implementation of audit recommendations or client software changes.
2. The Company’s total aggregate liability arising out of or related to any engagement shall be strictly limited to the total fees actually paid by the Client to the Company for the specific service giving rise to the claim.

8. Governing Law & Dispute Resolution

These Terms and all separate engagement agreements shall be governed by and construed in accordance with the laws of the Kingdom of Thailand.

Any dispute, controversy, or claim arising out of or relating to these Terms shall be submitted to the exclusive jurisdiction of the competent courts in Chiang Mai, Thailand.

9. Contact for Legal Notices

For formal contractual or legal notices:

• Attn: Legal & Compliance Department
• Entity: Registry Canvas Grid
• Office Address: Office 12, 31 Example Street, Chiang Mai 00000, Thailand
• Email: hello@registrycanvasgrid.digital
• Phone: +66 52 000 763